Delivery dates play a vital role in any type of eCommerce store for customer satisfaction and retention. The Optimizely B2B Commerce Cloud delivery date feature will allow  customers to choose a delivery date during checkout and review  on the website. The customer can select any delivery date, even the current date. The site administrator can enable or disable the delivery date capture on the frontend checkout and review page.

This a request delivery date feature allows businesses to improve its customer service by delivering the product on the customer’s chosen date.

Benefit for request delivery date selector

Customer selected request delivery date is important for  ecommerce industries below:

Food and cold drinks orders
Grocery orders
Flowers and plants orders
Gift -Birthday, anniversary etc. orders
Gold and diamond jewelry orders

In Food industry – Required Request Delivery Date

Customers who purchase these products frequently need them by a certain date for barbecues, parties, or other activities. Additionally, they might want everything to be delivered the day before the gathering. The fact that most consumers don’t have a second freezer to stock with enough steaks and ice cream for a party only serves to complicate matters further.

In Gold and Diamond Industry– Required Request Delivery Date

A ring, necklace, or other precious piece of jewelry purchased online is unlikely to be left unattended on the recipient’s doorstep for more than a few minutes. Customers are able to prepare for and anticipate receiving their expensive purchases thanks to the delivery date selection tool.

In Gift Industry– Required Request Delivery Date

The gift sector of ecommerce is expanding quickly. There are numerous methods for consumers to benefit from online gifting. The same is true whether they decide to buy their friend or loved one an interest-based box, a gift card, or that piece of clothing they have been coveting all year.

Both sides in the exchange feel that the online gifting experience was more like receiving a gift in person than ever before because we let the gift-giver choose the date using the delivery request date picker.

How to Enable the Request Delivery Date in Optimizely B2B Commerce Cloud?

Please follow the steps below:

Go to Admin Console > Administration > System > Settings.

Find setting in search textbox, “Enable Request Delivery Date” and change setting “No” to “Yes”. By Default, it is “No”.

Set Maximum Delivery period in numeric format. By default it is 90 days.
(The maximum number of days ahead that a customer can request a delivery. Default value: 90)
Click to save button
Go to frontend site and add some products
Go to checkout page, you can see “Request Delivery Date” option on this page.

 

Select “Request Delivery Date” and placed order.

In order confirmation page, you can see selected Request Delivery Date.

In order confirmation email, you can see selected requested delivery date.

Conclusion:

We can use this request delivery date in many products such as gift to special date, one day delivery for food, restaurant orders, etc. Optimizely B2B Commerce Cloud has given this feature by default and allows users to customize their delivery date.

For more information, contact our commerce experts today.